Refund Terms

Welcome to HORIZONPATH. These Refund Terms outline the policy regarding refunds for services and products purchased from our website, horizonpath.lat. By accessing or using our service, you agree to be bound by these terms.

1. General Conditions

Refunds are only applicable as per the eligibility criteria defined in this policy.
All refund requests must be submitted within 30 days of purchase.
Refunds will be processed in the original form of payment.

2. Eligibility for Refunds

Products found to be defective or not as described will be eligible for a refund.
Services not delivered within the stipulated time frame qualify for a refund.
Digital downloads are non-refundable unless they are defective.

3. Non-Refundable Items

Gift cards, personalized items, and items marked as non-refundable at the time of purchase.
Services rendered before refund request submission.

4. Refund Process

Contact our support team at [email protected] with your order details.
Our team will review your request and respond within 5 business days.
If approved, refunds will be processed and a credit will automatically be applied to your original payment method within 10 business days.

5. Changes to the Refund Policy

HORIZONPATH reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

6. Contact Information

If you have any questions regarding this refund policy, you can reach us at [email protected].